What information to include when reporting an issue Print

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The more detail you give, the faster we can fix it.

Include: 1. The domain or service affected. 2. What you were doing when the problem happened. 3. The exact error message (copy it or attach a screenshot). 4. When it started and whether it's constant or intermittent. 5. What you've already tried (for example, clearing cache, disabling a plugin). 6. The browser/device you're using, if it's a display issue.

Tip: A clear subject plus these details often means we can resolve your issue in a single reply, with no back-and-forth.


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