Work through the most common causes in order.
- Is it just you? Test with a "down for everyone or just me" tool, another device, or mobile data. If only you can't reach it, clear your cache (article 199) or check your network.
- Account suspended? Check for an overdue invoice (article 198).
- Domain expired? Confirm your domain is still registered and renewed (article 49).
- DNS issue? If you changed nameservers or records recently, allow time to propagate (article 137).
- Server error? Look for a 500/403 message (articles 193, 196) or a known outage (article 192).
- SSL warning? See article 142.
Tip: Identifying which of these it is points you straight to the fix. If you're stuck, open a ticket with the exact symptoms (article 191).
