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Articles
How to add a sub-account or additional contact
Add a colleague, developer, or accountant as a contact so they can receive specific emails or...
How to change the email address on your account
Your account email is your login username and where all billing and account emails are sent. Log...
How to change your password and security questions
Change your password regularly to keep your account secure. Log in to your client area. Click...
How to close or cancel your account
If you no longer need our services, you can request cancellation through the client area. Log in...
How to enable two-factor authentication (2FA)
Two-factor authentication adds a second layer of security, so even if someone learns your...
How to log in to your client area
Your client area is where you manage everything — services, domains, invoices, and support...
How to navigate the client area dashboard
The dashboard is your home base. Here's what each part does. Top menu — quick links to Services,...
How to recover access if you're locked out of your account
If you can't log in at all, work through these steps in order. Forgot your password? Use the...
How to reset your client area password
If you've forgotten your password, you can reset it yourself by email — no need to contact...
How to set your preferred language and currency
Display the client area in your preferred language and view pricing in your chosen currency. Log...
How to update your account contact details
Keep your name, company, and contact information current so invoices and important notices reach...
How to update your billing address
Your billing address appears on every invoice and is used for tax and payment purposes. Log in...
How to update your phone number for account verification
A current phone number helps us verify your identity and reach you about urgent issues. Log in...
How to view your active products and services
See everything you're currently paying for in one list. Log in to your client area. Click...
Understanding your account profile and settings
Your account profile holds the information and preferences that apply across all your services....
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